FAQs

Choice Hotels International is the largest hotel franchise worldwide with over 7,400 hotels in 45 countries.

Our Mexican network of 40 properties is located in regional, metro and capital cities, encompassing four diverse brands that continue to outperform competitors on revenue per available room (RevPAR), and drive higher than average rates into our hotels through the Choice Privileges Loyalty program.

Offering guests a wide variety of accommodation options, offering guests a wide variety of accommodation options in the upscale and midscale classes, we also pride ourselves on the high volume of direct business bookings achieved through our loyalty program and extensive marketing initiatives

We are headquartered locally in Mexico City – understanding the importance of having a local to help support your needs and drive your revenue growth.

We do not charge any commissions for all bookings you receive via our call centre or Choice websites (excluding travel agents). We also offer very competitive OTA and GDS commission rates enabling you to reduce operating costs.

As we do not own or manage any of our hotels and resorts, we risk no conflict of interest.

Our fees are competitive in the market place and our experienced Development Manager will tailor the partnership to your needs and can do so through a personal consultation at your convenience.

Fees includes registration to LAUNCH (Learning, Accessing, Understanding, Navigating Choice Hotels)  and detailed training resources, sales and marketing initiatives targeting travel agents, loyalty card members, corporate clients, and PR activity for your property.

When partnering with Choice you’ll also be paired with an experienced Business Performance Manager, who will be your direct contact to assist wherever possible and whenever required. Your designated Business Support Manager will conduct training with you and your team within 48 hours of your online date.


Our central reservations team is also available 24/7 to convert bookings, manage reservations and ensure guests are welcomed.


We provide customised, flexible training to meet your hotel’s needs and budget, ensuring our proven resources are available to maximise the return on investment potential. We are dedicated to working with you to ensure you have the tools you need to succeed.


We also have a training department that offers a variety of seminars via webinars, regional training, Choice University™ and formal qualifications available through our arrangement with the William Angliss Institute.

Choice Hotels Mexico provides significant marketing and sales support to all franchisees. Our aim is to drive bookings into your hotel to capture the best market share possible through established corporate partnerships, preferred distribution status, sophisticated tender processes and an award winning loyalty program

The Choice Hotels Mexico sales team managed by the Sales Director, consists of a group of professional and driven Business Development Manager and Executives whose role, with the assistance of the sales support team, is to deliver qualified clients to our properties throughout the Mexican region.

Our comprehensive digital media strategy provides training across social media channels, as well as access to high-quality tools, assets and templates designed to help you optimise your social media presence and enhance engagement that converts to bookings.

Choice Hotels Mexico also invests in targeted media every year across TV, radio, print and billboards, strategically designed to influence travel choices and increase conversion.

You’ll benefit from our paid search advertising and meta advertising across TripAdvisor, Trivago and Google, maximising your visibility and ensuring premium position on search engines. Also included is the high volumes of engaging and inspirational content on websites, which regularly profile Choice Hotel properties while promoting nearby events and attractions.

Our award-winning program Choice Privileges now rewards over 675,000 members across the globe, driving a huge volume of direct online bookings and providing significant value to our network of properties. Loyalty Program members across Mexico bringing 15.4% of Choice’s contribution.

Representing more than 40 properties open or under development, Choice Hotels Mexico offer five brands, from the unique ‘soft brand’ of the boutique Ascend Hotel Collection, to the first-class Clarion, Quality, Comfort and popular Sleep ensuring your property will successfully align in a way that suits your business model.

Our Choice Central reservation system is a multi channel platform which reinforces direct sales and a lower cost of acquisition. CRS offers real time updates of room rates and availability and an efficient management of distribution channels.


Our sales team receives over 600 tenders per annum. These tenders win large amounts of business that filter through our regional, metro and city hotels.

No – whilst we have a proprietary property management system choiceADVANTAGE, we also have the option of a 2 way interface (Site Connect) which enables a direct connection between your existing PMS and our CRS.

Our aim is to lift demand so you can increase your rates. The expertise from our Business Performance Managers will guide you in rate setting however you are entirely free to manage your own rates.

Choice Hotels leverages its brand size, scale and distribution to create the most competitive partnerships in the industry with all of the major Online Travel Agencies and the Global Distribution System. Our Development Manager can elaborate on the potential savings you could benefit from.

Our revenue management program is designed to drive increased revenued to your property through forecasting and strategy recommendations from a highly trained revenue manager. The current average ROI on this service is 5 to 1 and represents an average payback period of less than four months.

Once your franchise agreement with one of the Choice Hotels brands has been executed, the Franchise Services department will work directly with the hotel to bring it online as soon as possible. Opening specialists will work to ensure you have all the necessary documentation and procedures, they will train your staff and hotel management in the use of the tools that Choice Hotels provides.

When you join one of our brands, existing reservations prevail on the agreed dates and with the negotiated rate.

All of our brands have been developed with the goal of making your investment more profitable, to offer guests the services and amenities that are most important to them. Brands that cover the segments with options for new construction and conversions of existing hotels.

Each case is different, our negotiations are tailored suits that adapt to the needs of each owner.